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FAQ

How does my subscription cycle work?

Your first order is shipped standard priority within 1-3 business days.  All future renewals are then billed on the 15th day of the month (in accordance to the monthly frequency you select) and shipped within 10 days. If you run out of soap quicker than expected, you can use the "order now" feature in your customer account!

Can I modify my subscription?

Can I send my empty bottle back?

Why is Soapply scent-free?

A little clogged? That's a good thing. 

My soap looks a little cloudy, is something wrong?

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